At City Duct we’ve had an excellent quality assurance program in effect for many years. A part of that program is our quality questionaire that we ask our customers to fill out while we are in their home.
Here are some of the comments that came off the bottom of those same questionaires. These are almost the same as duct cleaning reviews that you would see online, only we actually have these and plenty more in writing.
I grabbed a bunch of these off the top of the pile, and as you can see, we have a near-perfect rating.
Thanks again to all our customers who took the time to add their comments. 🙂
Excellent job. Austin deserves a raise!
J. McCabe, Toronto
Allan was very thorough and did extra cleaning when I showed him all the dirt we had in our cold air return. Thank you!
S. Cutler, Vaughan
We have been working with you for a number of years and are quite satisfied.
F. Dev, Toronto
It took quite a bit longer than I expected. Other than that, all is well.
C. Morin, Toronto
It has been a while and it needed cleaning. Good work.
K. Robertson, Toronto
Keep up the good work!
C. Wang, Scraborough
Allan answered all of our questons. Excellent job.
M. Currie, Toronto
C. Reyes, Toronto
Excellent service, I was impressed with your technician.
E. Zunde, Scarborough
Arrival was almost an hour late. Service in the home was fine.
G. Nishimura, Markham
Technician was very good & pleasant.
C. Howlett, Toronto
Technician was helpful, friendly and efficient.
P. Swinnerton, Toronto
Allan was pleasant and co-operative. Thank you!
D. Fennell, Toronto
Focused on really cleaning the system. Did not rush. Very happy with service.
J. Pheir, Toronto
Service was excellent!
J. Inkster, Toronto
Thanks, Matt was great!
L. Forestell, Toronto
Matthew was very thorough & helpful. Excellent.
J. Gula, Toronto
Allan is a very polite and very professional individual. Excellent job.
J. Suler, Toronto
Allan was very pleasant and polite. Thank you.
B. Zatyko, Toronto
40 minutes late, good otherwise.
Z. Finkelstein, Toronto
Great service, nice technician. Allan was professional and very friendly.
F. Downil, Toronto
C. Reid, Toronto
Technician very thoughtful and informative. Very polite & pleasant. Great job. Will refer to others.
M. Samardzich, Toronto
J. Tutreau, Mississauga
Very efficient and friendly service.
J. Brown, Toronto
Excellent job. Very helpful. Allan carefully showed me how my furnace filter works.
E. Seidmore, Toronto
Very good job.
G. Diamantakos, Toronto
Excellent service!! Kyle is personable, cautious, well trained. I’d have him back any time.
A. Cole, Toronto
Matt has an excellent customer service attitude. I appreciate all the assistance he provided with a professional manner.
N. Wali, Toronto
Technician was very knowledgeable and helpful. We were more than satisfied!
A. Fandhi, Markham
Great technician. Prompt! Kyle is the only technician that takes his shoes off on his own without someone asking!
C. Fois, Toronto
Very efficient, professional & courteous service.
R. Grundy, Toronto
Thanks so much! Super service!
Appreciate the appointment being made at such short notice. Thanks, Liza and Allan.
D. Deff, Toronto
E. Goodman, Toronto
Great work in the midst of a move.
M. MacNeill, Woodbridge
Everything was fine. Thanks.
R. Rao, Toronto
Nice technician. Answered all my questions.
S. Peasgood, Toronto
Kyle is very knowledgeable. He explained the process in detail and made us feel comfortable in what he was doing. I would certainly recommend your services.
J. Vida, Toronto
Allan is a hard working pleasant fellow.
S. Hibovsley, Markham
Technician very helpful. Did a great job!
F. Lozinski, Toronto