The staff at City Duct Cleaning Inc. would like to take this opportunity to wish you and your family a very happy and safe holiday season.

The annual Consumers Choice Awards for 2010 for The Greater Toronto Area will air on Sunday, September 26th, 2010 at 5:00 pm on CHCH TV. The show features the presentation of this highly prestigious award to businesses who have excelled above their competition and who have provided business excellence in their prospective fields. If you want to know who are the best companies in just about any field imaginable, watch the show and find out for yourself. All of these proud winners serve the Toronto area.

City Duct Cleaning will be there receiving our 6th consecutive award for best Air Duct Cleaner in the GTA for 2010.

There are categories for best restaurants, best car dealerships, there is some entertainment as well, and awards were presented to best man and best woman of the year in the Greater Toronto Area as well.

Don’t forget to watch us on the 26th at 5:00.

Here is another small sampling of the 100′s of testimonials that City Duct Cleaning has acquired over the years. We literally have stacks of these in our office and while we are thrilled with each and every testimonial, it would be impossible to post them all here. Our sincere thanks go out to all of you that have taken the time to call or write to let us know how we are doing.

Some of these people have called in their testimonials, while others have written and then mailed in an air duct cleaning testimonial or even a dryer vent cleaning testimonial. We have also gathered several comments and short reviews from our Quality Control Questionaires that we ask our customers to fill out while we are on site.

“Job was very well done. Neat, courteous and cleaned up work very well. Very good all around.”

“We were very pleased with the work performed. Your crew was on time, professional, and worked very efficiently.”

“Allan did a great job. He worked very hard and explained everything. He took his shoes off every time he entered the house. Thanks, Allan.”

“Thanks for the great job. The sales girl on the phone and your technicians were all great and friendly.”

“Thank you for working us into your busy schedule. Because of your prompt service we were able to move back into our home a few days earlier.”

“I want to express my appreciation for the expert duct cleaning work at my house. I am very pleased at the way your employees handled themselves.”

The duct cleaning procedure in a Toronto area home starts with a visual inspecion of your heating and air duct system. Hoses are then run from the truck and into your home. A vacuum hose is usually brought in through a basement window, or sometimes it is set up through your front door and down the basement stairs.

An air hose is run from the truck to the top floor, usually to the furthest air vent from the truck.

Access holes are created in the duct system, and the vacuum hose is inserted directly into the duct system.

Once the truck-mounted vacuum is turned on, all vents are covered to create the strongest possible suction. After sufficient pressure builds up in our air tank, all vents are cleaned using 250 psi of compressed air.
 
When the air vents have been cleaned, we use a combination of air whips and an air snake inside the main ducts to work all the dirt back towards our vacuum. All of the air handling parts of your system are thoroughly cleaned, and all access openings are covered and sealed.

At City Duct Cleaning, we always include the cleaning of your furnace fan, air conditioning coil and the air filter as part of the job. Most other companies do charge extra to clean these items, and that leaves open the possibility that some homeowners will have their duct systems “cleaned” but will choose not to spend the additional money to clean those crucial items of the system.

It is very important to clean the fan and coil during the duct cleaning procedure, so why do so many companies make those items optional and at an additional charge? You guessed it… half the time they’re too busy trying to suck money out of you instead of making sure they do a real job. What happened to the days when people used to take pride in their work? At City Duct Cleaning, we take great pride in the fact that we do an honest and thorough job for every customer. Our work is guaranteed, too.

The picture above shows our duct truck parked a bit away from the house. That’s because when our vacuum is running, we are sucking so much air out of the entire home, and the doors and windows are open too. We park away from the door and run extra hose in order to prevent exhaust from our powerful engine from entering the home. Even a little is too much.

Many people agree that its those little things that matter. We also train our technicians to be as conscientious as possible while on a job site because all the seemingly small precautions we take as well as our expertise combine to make very happy customers. That’s certainly a part of the reason why we continue to win so many awards for duct cleaning excellence in Toronto.

Just a few months ago one of our customers told us he was feeling very ill and stuffed up every time he spent any more than half an hour in his own home. We went in and cleaned his air ducts and installed a whole-house hepa filtration system. This customer also took our recommendation that he purchase a smaller room-sized portable hepa filter for the master bedroom and now according to this gentleman, everything especially his health has changed for the better. Much better.

During subsequent follow-up calls, he stated that he was highly impressed with the duct cleaning we did. The technicians showed him all the dirt that was coming out of the ducts before it got sucked into our large hose. He also opted to have his duct system sealed and deodorized after the cleaning was done as we suggested, and all in all this turned out to be another amazing job well done by us, City Duct Cleaning Inc., the air quality problem solvers. We’re damned good at what we do.

We also explained how to adjust the duct vents and dampers with the changing seasons so they can continue to enjoy the best possible air flow in their home all year long.  

If you and your family are suffering from poor indoor air quality like many people are, then you owe it to yourself to call City Duct. People never seem to even imagine that one call can have their air quality problems solved so quickly and easily.

Here’s a shot of our most recent duct cleaning award. This is the Consumers’ Choice Award for Best Toronto Duct Cleaner for 2010.

This is our sixth consecutive Consumers’ Choice Award.

Thank you Toronto for voting us as the GTA’s best duct cleaner for 2010.

Thank you Toronto for choosing City Duct Cleaning as Best Duct Cleaner in the GTA for 2010. This is the sixth consecutive year that we have won this award. We are proud to have won this prestigious award once again, and we will continue to provide all our valued customers with honesty and integrity and the best quality services.

The Toronto Consumers’s Choice Awards will air on a major television station sometime around the end of August or the beginning of September. We will post the date, time and TV channel as soon as we get the exact info.

Thank you again for selecting us as your Best Air Duct Cleaner. Toronto Rocks!!

Here are some more real reviews that came from City Duct customers. Most of these were brought back to us in writing, and appeared on our Quality Questionaire checklists. At City Duct Cleaning we provide our customers with quality workmanship and an honest service. Its no wonder that people are truly satisfied with our work.

With the spring now here, I am glad City Duct Cleaning cleaned my air ducts, as I can now concentrate on my gardening.
Anna in East York

Less dusting is all I asked for. Cleaning my air ducts was the smartest thing to do. Thankyou city duct. 
Jill from Scarborough

Good duct cleaning John. Thanks for the dryer duct cleaning too.
John from Pickering

Air duct cleaning, dryer ducts, furnace cleaning, deodorizing and sanitizing all for $350.00. Seemed like a lot, but you did an excellent job and after company price shopping, City Duct Cleaning was cheaper by $70.00. Thanks
Scott & Josie T.
Scarborough

Thanks for cleaning the birds nest out. I will call you guys for my ducts in the summer.
Robert
Toronto

Duct cleaning and deodorizing sure made a difference after our renovations. I’ll tell my neighbours and who gets the $50.00 discount for referral?
Dave
Toronto

Excellent job. I was really impressed with the way the two workers covered and cleaned all air registers. Duct cleaning, done right is a good service to have done.
Brenda S.
Toronto

Your compressor and vacuum scared 7 out of my cat’s 9 lives, but my air ducts are cleaner so it was worth it.
Mary and Al
Toronto

My allergies and dusting are both not as bad since City Duct Cleaning cleaned my air duct system. It was a pleasure doing business with you. I would recommend City Duct Cleaning to anyone.
Stacy L.
Mississauga

Reviewing your website and seeing the Consumers choice and top choice award shows honesty on your part. I spoke to other duct cleaners who claimed to be award winners but after researching, I found out that they were lying. Keep up the good work and you will stay at the top of your duct cleaning field. I will tell my co-workers and friends/family about City Duct Cleaning.
Bill in Toronto

We had our ducts cleaned three times now in 5 years and I always thought we had good work done. I really could not believe how much dirt your men just pulled from my ducts today. You just earned a life long customer. Thankyou so much.
K. Perry
Scarborough

Click to Enlarge

This is an editorial about City Duct Cleaning Inc. that appeared in the Toronto Sun shortly after we won the Consumers’ Choice Award for Best Duct Cleaner in the Toronto area in 2005.

We have won this prestigious award for five consecutive years now, and we are keeping our fingers crossed for 2010. We’ve been working hard to keep earning your trust, and we look forward to our continued success in providing top quality services in the Toronto area.

At City Duct we’ve had an excellent quality assurance program in effect for many years. A part of that program is our quality questionaire that we ask our customers to fill out while we are in their home.

Here are some of the comments that came off the bottom of those same questionaires. These are almost the same as duct cleaning reviews that you would see online, only we actually have these and plenty more in writing.

I grabbed a bunch of these off the top of the pile, and as you can see, we have a near-perfect rating.

Thanks again to all our customers who took the time to add their comments.

—————————————-

Excellent job. Austin deserves a raise!
J. McCabe, Toronto

Allan was very thorough and did extra cleaning when I showed him all the dirt we had in our cold air return. Thank you!
S. Cutler, Vaughan

We have been working with you for a number of years and are quite satisfied.
F. Dev, Toronto

It took quite a bit longer than I expected. Other than that, all is well.
C. Morin, Toronto

It has been a while and it needed cleaning. Good work.
K. Robertson, Toronto

Keep up the good work!
C. Wang, Scraborough

Allan answered all of our questons. Excellent job.
M. Currie, Toronto

Excellent work!
C. Reyes, Toronto

Excellent service, I was impressed with your technician.
E. Zunde, Scarborough

Arrival was almost an hour late. Service in the home was fine.
G. Nishimura, Markham

Technician was very good & pleasant.
C. Howlett, Toronto

Technician was helpful, friendly and efficient.
P. Swinnerton, Toronto

Allan was pleasant and co-operative. Thank you!
D. Fennell, Toronto

Focused on really cleaning the system. Did not rush. Very happy with service.
J. Pheir, Toronto

(more…)