Here is another small sampling of the 100′s of testimonials that City Duct Cleaning has acquired over the years. We literally have stacks of these in our office and while we are thrilled with each and every testimonial, it would be impossible to post them all here. Our sincere thanks go out to all of you that have taken the time to call or write to let us know how we are doing.

Some of these people have called in their testimonials, while others have written and then mailed in an air duct cleaning testimonial or even a dryer vent cleaning testimonial. We have also gathered several comments and short reviews from our Quality Control Questionaires that we ask our customers to fill out while we are on site.

“Job was very well done. Neat, courteous and cleaned up work very well. Very good all around.”

“We were very pleased with the work performed. Your crew was on time, professional, and worked very efficiently.”

“Allan did a great job. He worked very hard and explained everything. He took his shoes off every time he entered the house. Thanks, Allan.”

“Thanks for the great job. The sales girl on the phone and your technicians were all great and friendly.”

“Thank you for working us into your busy schedule. Because of your prompt service we were able to move back into our home a few days earlier.”

“I want to express my appreciation for the expert duct cleaning work at my house. I am very pleased at the way your employees handled themselves.”

Over the years we’ve cleaned so many dryer exhaust duct systems, and from time-to-time we get called in to solve a venting problem that no one else could seem to take care of.

These are some shots of a recent dryer vent cleaning that we did in downtown Toronto. The homeowner had two different companies in before us, and both of them charged her too much money and didn’t even solve the problem.

The first guy came with a leaf blower, took the flex off the back of the dryer and blew in there with it. He pissed around for about an hour but didn’t come close to solving the problem with the dryer duct, and still charged her almost $400.

The second company came, and didn’t have a ladder either, even though she told them on the phone that her dryer vent is high up. These guys did a little better but still turned out to be useless. That was another $350.00 and again the problem was not solved. The dryer was not venting because nobody even tried to clean it properly. And these guys call themselves duct cleaners?

The homeowners here were very happy with the job that we did, and that’s because we completely solved the venting problem. I could explain the entire procedure quite easily but I won’t, because I have a real feeling that few duct cleaners in Toronto really know how to do this job properly anyway. So why give them any lessons?

The dryer duct on this job ran above the ceiling on the 2nd floor to the dryer, which was located completely on the opposite side of the house. This home is a semi, so that’s why it didn’t vent straight out the other wall.

This duct was completely plugged when we got there even though two other duct cleaning companies had (attempted to) clean it. We got it done perfectly. It took some doing, but the end result of course… perfection again. Like always.

The homeowner here was so happy with our work that she called us back a week later to do the duct cleaning in her whole house. Making our customers happy and earning their trust and future business is what we do best!

If you have any problems with your dryer duct, call City Duct Cleaning first.

How much lint actually collects inside your dryer exhaust duct? This is a common question that we are often asked when performing dryer exhaust duct maintenance or dryer vent cleaning, however, it is difficult to give a simple answer that applies to everyone.

The amount of lint that collects inside your clothes dryer vent will depend on several factors, which include how often the dryer is used, what type of clothing is being dried, and the overall length of the dryer exhaust vent.

This picture shows a flexible dryer vent that we removed from a fairly new home, in fact, this dryer vent was only eight months old. Rather than cleaning the flexible part of this exhaust system, the home owner chose to have us replace it with a fire-retardant, aluminum flex pipe. This one could have been easily cleaned with our equipment, but it was way too long for the required installation and we were going shorten it. Alot.

Often times, we see way more flex jammed in behind the dryer than what is actually needed. All you need there is a piece of flex that is long enough to allow you to pull out the dryer. Anything more than that amount just adds to unnecessary air restriction.

Flexible dryer exhaust vents can be easily cleaned by the home owner in most cases. Just remove it completely, then take it outside and shake it out. It can also be cleaned with a garden hose and then re-assembled once it is dry. This procedure alone can often save you from having to clean the entire portion of the dryer duct as often.

If you have a similar plastic vent like this one and notice that it is getting brittle, then it is time to replace it completely.

We recommend that your dryer exhaust duct system be thoroughly cleaned and inspected at least every two years in most homes. We provide this service on its own, but it is always more cost-effective to have this done in conjunction with a complete air duct cleaning in your home.
 

We recommend that the dryer exhaust duct be cleaned at least every two years in most homes. The frequency of this cleaning largely depends on the amount of use that your dryer actually gets. If, for example, you do several loads of laundry every day, then you will need to have your dryer duct cleaned more frequently.

It is more cost-effective to have this type of cleaning done in conjunction with your regular whole-house duct cleaning. We do, however, also provide this type of service on an as-needed basis.

Always vent the clothes dryer to the outside with a smooth-walled metal duct that is as short as possible. Do not vent the dryer directly into the laundry room.  This puts too much moisture into the house. We also do dryer exhaust duct installations and repairs as well, so please call on us if you require an estimate for this type of service.

Here’s a tip that was passed along by one of our customers: Take out the lint filter from the dryer and hold it under the water faucet and see if it holds water. You would normally think its a screen and it will flow right through. The dryer sheets that you use all the time clogs it up but you can’t see it. If water does not flow through it, then take some warm soapy water and scrub it with a rag or a brush and try the test again. The water should go straight through.

For more safety and energy-saving tips related to the operation of your clothes dryer, check out this short video. It’s a real eye-opener.

http://www.cbsnews.com/video/watch/?id=936530n

Related Pages:

Cleaning the dryer exhaust fan and ducts in your condo
Dryers

Over the years we have cleaned the dryer exhaust ductwork in literally thousands of condos throughout the GTA. Many times we do this work for the building’s management company and in this case we would clean the dryer exhaust ductwork and the fan in every suite throughout the building.

We very often work directly with individual condominium owners as well. We can clean the dryer exhaust system on any floor, because for this type of job we must use our portable vacuum equipment. What we do is bring our equipment right up to your door, and then run our hoses into your suite during the cleaning process.

The dryer exhaust fan is usually accessed through an existing trap door in the ceiling of your laundry room, and is controlled by a regular wall-mounted light switch. Before we touch anything, every fan is first tested to confirm its operation. During this 30 second test, we learn how well the exhaust system is working, and if the fan is making excess noise.

We then remove the fan completely, and use that opening to insert the hose from our portable vacuum system. Compressed air is then used, along with our high-powered air snake, and that device goes inside the pipe, all the way to the exhaust outlet on the side of the building, and in the process blows all the lint from your system back torwards the vacuum.

The exhaust duct is cleaned thoroughly, including the pipe that leads directly from your clothes dryer to the fan. Any in-line lint traps are cleaned as well. We also clean the fan itself, as this is a crucial part of the cleaning process.

The outside grill where your dryer vents is cleaned in most cases. If there is any possible way for us to reach the vent then we will clean it with compressed air. In some cases it is necessary to install another access door in an existing bulkhead or drywall box inside your suite to allow us to clean this vent, but this is in extreme cases.

The dryer exhaust fan sometimes serves as the same exhaust fan for a nearby washroom, so in these cases we must also clean the pipe leading from the fan box to any attached washrooms.

When we do this job on behalf of your property management company, there is always a pre-arranged price. But when we do this for an individual suite owner, we charge hourly for this service. Because most of our time is spent actually setting up our equipment and packing it up again when we’re done, many owners also choose to have us clean other systems in their suite while we are there. We also do washroom exhaust systems, kitchen exhaust systems as needed, and often clean and deodorize any ducted HVAC system in the suite as well.

This is a typical dryer exhaust fan that you would see in most condos throughout the GTA. The owner called us because she was having dryer exhaust blowing into one of her washrooms whenever she used the clothes dryer. This was happening because her exhaust fan was not working, and also the exhaust pipe leading from the fan to the outside was about 80% full of lint.

This fan motor was actually seized completely and was not in working condition when we arrived. We could have cleaned this fan perfectly in about a minute while our equipment was there, but in this case the owner absolutely needed to have a new fan installed.

The fan that is shown above is a very extreme case. The rust on the casing is rarely seen and it was obvious that this fan had not worked in years. It even had mold growing on it. The amount of lint on the fan itself is something that we do see quite often. This would more than likely be due to the fact that most people wait until there is a problem before they call for this type of service… out of sight, out of mind!  

This is what your dryer exhaust / washroom exhaust fan should look like when it is properly cleaned.

We returned at a later date to replace the motor and also ended up replacing the flexible dryer exhaust hose with a fire-retardant material and installed a quality commercial (steel) lint trap on the wall that has a plexiglass door and a screen attached. This is easily cleaned by the homeowner, and will help protect the fan and the exhaust pipe from getting dirty as quickly. You’d be surprised at the amount of lint that actually gets past the lint trap in your dryer!