At City Duct we’ve had an excellent quality assurance program in effect for many years. A part of that program is our quality questionaire that we ask our customers to fill out while we are in their home.

Here are some of the comments that came off the bottom of those same questionaires. These are almost the same as duct cleaning reviews that you would see online, only we actually have these and plenty more in writing.

I grabbed a bunch of these off the top of the pile, and as you can see, we have a near-perfect rating.

Thanks again to all our customers who took the time to add their comments.

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Excellent job. Austin deserves a raise!
J. McCabe, Toronto

Allan was very thorough and did extra cleaning when I showed him all the dirt we had in our cold air return. Thank you!
S. Cutler, Vaughan

We have been working with you for a number of years and are quite satisfied.
F. Dev, Toronto

It took quite a bit longer than I expected. Other than that, all is well.
C. Morin, Toronto

It has been a while and it needed cleaning. Good work.
K. Robertson, Toronto

Keep up the good work!
C. Wang, Scraborough

Allan answered all of our questons. Excellent job.
M. Currie, Toronto

Excellent work!
C. Reyes, Toronto

Excellent service, I was impressed with your technician.
E. Zunde, Scarborough

Arrival was almost an hour late. Service in the home was fine.
G. Nishimura, Markham

Technician was very good & pleasant.
C. Howlett, Toronto

Technician was helpful, friendly and efficient.
P. Swinnerton, Toronto

Allan was pleasant and co-operative. Thank you!
D. Fennell, Toronto

Focused on really cleaning the system. Did not rush. Very happy with service.
J. Pheir, Toronto

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